FAQ

Boots & Shoes

1. Do you offer ESD rated work shoes / boots? 

Yes, we have many different styles of work shoes/boots that are ESD rated. Any product with this rating will be in the product description. 

2. Do you offer safety to shoes / boots? 

Yes, we actually have a wide variety of safety toe boots / shoes. The majority of styles that we carry we stock in safety toe and soft toe if available. These styles will either be steel or composite, information will be found on product description. 

3. Do you carry Green - Seal - Certified boots? 

No, at his time we do not carry Green - Seal - Certified boots. 

4. Do you carry wide widths? 

Yes. We do have some styles in wide widths. Each product will specify the Width that it is available in. 

Warranty 

1. What is a manufacture defect? 

A manufacture defect occurs when a product departs from its intended design and was not properly finished. Example; Sole falling off / Stitching coming apart / not waterproof anymore. 

2. What is the warranty on your boots? 

Most footwear that we stock comes with a one year warranty. The warranty will be determined by the manufacture. 

3. Wear warranty? 

No, boots that have normal wear and tear will not be warranted for example , worn out soles or leather. 

Shipping

1. How much do you charge for shipping? 

Chesterbootshop.com offers free ground shipping within the continental United States for orders over $99.99. Additional charges apply for expedited shipping and orders shipped outside the continental United States.

2. How long will it take for my shoes to arrive?

Most customers will receive their orders within 1 to 6 business days. Most orders are shipped via USPS, UPS Ground or FedEx Ground. You will receive a tracking number as soon as the order ships.

Payment Options

1.What forms of payment do you accept?

We accept Mastercard, Visa, American Express, Discover, and PayPal.